Citigroup-owned YOU Telecom has set up a state of the art VoIP lab in Chennai to facilitate easy resolution of customer complaints.
The set up also aims to train Tech support personnel in the nuances of VoIP technology across ISPs as the lab has access to net connections of all leading ISPs in the city...
This will enable technical people to install, uninstall and configure VoIP devices irrespective of the ISP.
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