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About Me
- YOU Broadband
- YOU Broadband is one of the largest private broadband players in the country. Owned by Citigroup Venture Capital International, YOU offers high-speed broadband Internet services under the YOU brand to corporate, residential and SME customers. The company’s over 1155 kms long state-of-the-art fibre optic network offers high quality internet solutions for data and voice services across 11 cities in India viz, Mumbai, Chennai, Hyderabad, Bangalore, Pune, Surat, Ahmedabad, Baroda, Gurgaon, Navi Mumbai & Vizag. The company is also one of India's first ISO 9001:2000 certified company in the dedicated broadband business. For more details visit www.youbroadband.in
3 comments:
Hello,
I am mohan from chennai..My Youbroadband use id : mohankum_m
.I took hurican-80 3 days back(3months plan with speed of 12Mbps),only reason i took this plan is to work from home during night hours but the speed in evenings/night never reaches even 256 kps , and yeasterday my Ethernet card in my laptop burned bcoz of high voltage signal from your cable so now i have spend additional 1.6K for wireless modem.
i have been the calling call centre all the 3 days but no improvement.
I paid 3 months fees as adavance,i faced enough problem with your service,Please help me atleast to refund 2 months of my fees if this cannot be fixed.
I been using internet since 5 years in 3 different cities never had this kind of experience.
Please let me know if you need further information.
Thanks,
Mohan
This is to bring in notice the terrible treatment I have received from your company representatives. I have been following them up to shift my broadband connection but there hasn’t been any proper response. I called and asked your people to be there on Saturday but they instead came on Sunday, on which I was unavailable and afterwards they are citing the reason that there is lock of documents which is absolutely rubbish, I have already submitted all the required documents & sifting charge. What is the problem, I have already paid you people?
This is absolutely unprofessional attitude and below par customer service.
Friends Please don't purchase 3, 6 12 month if you will purchase 3, 6 12 month after 1 month you will face so many problem because i already faced. 1 year before my internet connection was not working. i registered complaint for internet is not connecting they told me that it will take 24 hours. but my internet connection problem had been solved after 1 month. That is very embarrassing.
Youbroadband service is very bad.
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